tesla denies pressuring customers
Last Updated : GMT 09:40:38
Themuslimchronicle, themuslimchronicle
Themuslimchronicle, themuslimchronicle
Last Updated : GMT 09:40:38
Themuslimchronicle, themuslimchronicle

To hush up complaints

Tesla denies pressuring customers

Themuslimchronicle, themuslimchronicle

Themuslimchronicle, themuslimchronicleTesla denies pressuring customers

"There is no safety defect with the suspensions in either the Model S or Model X
Washington - Arab Today

Tesla denied Friday putting pressure on customers to stay quiet over problems in its luxury all-electric cars amid questions about the strength of the suspensions in the popular Model S.

In a sign of new differences between the upstart Silicon Valley automaker and the US car safety regulator, the National Highway Traffic Safety Administration raised questions about a "troublesome nondisclosure agreement" the company asks customers to sign for repairs.

In a post on its website, Tesla acknowledged presenting a "Goodwill Agreement" to customers given free or discounted repairs.

In it the customer agrees "to keep confidential our provision of the Goodwill, the terms of this agreement and the incidents or claims leading or related to our provision of the Goodwill."

But Tesla said it was to protect itself legally rather than quieting Tesla owners.

"Tesla has never and would never ask a customer to sign a document to prevent them from talking to NHTSA or any other government agency. That is preposterous," it said.

"The basic point is to ensure that Tesla doesn't do a good deed, only to have that used against us in court for further gain."

Even so, the company said it would work with NHTSA on the issue "to see if we can handle it differently."

The problem arose after a customer complained of suspension failures on his Model S, a luxury sedan with a base price of $70,000, and after a popular auto website, Daily Kanban, said the case was not an isolated incident.

Tesla denied there was any general problem, saying the specific car in question was owned by someone who "lives down such a long dirt road that it required two tow trucks to retrieve the car."

"There is no safety defect with the suspensions in either the Model S or Model X," it insisted.

It also said the NHTSA had asked for and been provided information on the issue but had not opened any formal probe.

Tesla, which has plans to expand from a niche car maker to a major player in the industry producing 500,000 cars a year by 2018, has been particularly sensitive to reports of problems with its cars, which can cost up to $150,000.

Bristling over an NHTSA recall order for a charging adapter in January 2014, Tesla founder Elon Musk ridiculed the agency's process, noting the charger problem was simply addressed electronically via a software update.

"No Tesla vehicles are being physically recalled," he said. "The word 'recall' needs to be recalled."

Source: AFP

themuslimchronicle
themuslimchronicle

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

tesla denies pressuring customers tesla denies pressuring customers

 



Themuslimchronicle, themuslimchronicle
Themuslimchronicle, themuslimchronicle
Themuslimchronicle, themuslimchronicle

GMT 06:29 2018 Sunday ,21 January

500 new trainees join US-backed Syria border force

GMT 10:31 2017 Sunday ,20 August

the history of solar eclipses

GMT 16:36 2017 Tuesday ,05 December

Gulf Air launches Bahrain Tourist Visa Service

GMT 03:19 2012 Saturday ,15 September

FREEDOM

GMT 06:56 2014 Friday ,12 September

No winners in Gaza

GMT 22:30 2012 Monday ,16 July

Sudan ruling party says protests \'ridiculous\'

GMT 07:09 2012 Wednesday ,20 June

Sudan and South Sudan border tensions

GMT 12:02 2012 Tuesday ,17 April

What the Living Do

GMT 17:33 2017 Saturday ,25 March

Caceres recalled to Paraguay squad for Brazil clash

GMT 17:18 2017 Tuesday ,19 December

Bahrain weather forecast

GMT 09:35 2017 Sunday ,29 October

Actress Annabella Sciorra accuses Weinstein of rape

GMT 13:43 2017 Thursday ,16 November

People Magazine names Blake Shelton 'sexiest man alive'

GMT 18:10 2017 Monday ,17 April

GCC Secretary-General Condemns Syria Blast
Themuslimchronicle, themuslimchronicle
Themuslimchronicle, themuslimchronicle
 
 Themuslimchronicle Facebook,themuslimchronicle facebook  Themuslimchronicle Twitter,themuslimchronicle twitter Themuslimchronicle Rss,themuslimchronicle rss  Themuslimchronicle Youtube,themuslimchronicle youtube  Themuslimchronicle Youtube,themuslimchronicle youtube

Maintained and developed by Arabs Today Group SAL.
All rights reserved to Arab Today Media Group 2023 ©

Maintained and developed by Arabs Today Group SAL.
All rights reserved to Arab Today Media Group 2023 ©

muslimchronicle muslimchronicle muslimchronicle muslimchronicle
themuslimchronicle themuslimchronicle themuslimchronicle
themuslimchronicle
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
themuslimchronicle, themuslimchronicle, themuslimchronicle